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PROJECT OVERVIEW

The Collaboration

Turn.io is a social impact tech platform that enables organizations to have large-scale, meaningful conversations through messaging—especially in low-connectivity environments. They partnered with us to redesign their website with a clear goal: to create a digital experience that matches their mission, improves user understanding, and facilitates product adoption. Our collaboration was built on a shared commitment to accessibility, simplicity, and purpose-driven design. We worked closely with their internal stakeholders—from product to marketing—to ensure the new website aligned with both brand vision and user needs.

The Problem Definition

While Turn.io's product was robust and impactful, their existing website fell short in several areas: Lack of clarity: The value proposition was difficult to grasp at a glance. Scattered user journeys: Key audiences like NGOs, government organizations, and developers didn’t have clearly defined paths. Outdated visual style: The previous UI lacked visual consistency and did not reflect the innovation behind the platform. Low engagement: Important content like use cases, success stories, and product features weren’t getting enough visibility. Mobile limitations: The mobile experience was inconsistent, affecting usability for global users in low-bandwidth regions.

The Process We Followed

Discovery & Research

Discovery & Research

Discovery & Research

Strategy & Wireframing

Strategy & Wireframing

Strategy & Wireframing

Design & Prototyping

Design & Prototyping

Design & Prototyping

Testing & Refinement

Testing & Refinement

Testing & Refinement

Handoff & Support

Handoff & Support

Handoff & Support

Final Result

The Conclusion

This project successfully transformed Turn.io’s website from a static information hub into a dynamic, user-focused experience. Through thoughtful UX, clear messaging, and a modern UI, we helped Turn.io communicate its global mission more effectively and empower its users to take action. The result is a digital platform that reflects the innovation and impact of Turn.io—accessible, meaningful, and future-ready.

Client

Navigate

Category

Crafted a serene visual language that weaves soft gradients and organic shapes to echo the rhythm of coastal landscapes.

Timeline

March 2024 - April 2024

Live Project

View Work

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